These Terms of Service govern your use of the services provided by The Original Bingo & Trivia Company ("we", "us", "our"), a Melbourne-based entertainment company operating across Victoria and interstate. Our services include trivia nights, bingo events, karaoke shows, corporate entertainment, and fundraising events.
By making an enquiry, confirming a booking, or using our website at bingoandtrivia.com.au, you agree to these terms.
All bookings are subject to availability and are not confirmed until you receive a written confirmation from us. A booking is considered confirmed when:
We reserve the right to decline any booking at our discretion.
All prices are quoted in Australian dollars (AUD) and are inclusive of GST unless otherwise stated. Pricing is based on the event details agreed at the time of booking including format, duration, guest numbers, and location.
Accepted payment methods will be communicated at the time of invoicing.
We understand that plans can change. Our cancellation policy is as follows:
All cancellations must be made in writing via email to info@bingoandtrivia.com.au. Cancellation fees may be waived or reduced at our discretion in exceptional circumstances such as serious illness or natural disaster.
We will make reasonable efforts to accommodate rescheduling requests subject to availability. Rescheduling requests made less than 7 days before the event may be treated as a cancellation at our discretion. A rescheduling fee may apply for last-minute changes.
To ensure a successful event, the client agrees to:
We agree to:
Neither party shall be held liable for failure to perform their obligations where such failure is caused by circumstances beyond their reasonable control, including but not limited to natural disasters, pandemic restrictions, extreme weather, power outages, or government-imposed restrictions. In such cases, we will work with you to reschedule the event where possible.
All trivia questions, bingo content, game formats, scripts, and materials used in our events are the intellectual property of The Original Bingo & Trivia Company. You may not reproduce, record, distribute, or commercialise any of our content without prior written permission.
You grant us permission to photograph or record portions of our events for promotional purposes unless you notify us otherwise in writing prior to the event.
To the maximum extent permitted by Australian law, our total liability to you for any claim arising from our services is limited to the amount you paid for the specific event giving rise to the claim.
We are not liable for any indirect, special, incidental, or consequential loss or damage including loss of profit, loss of revenue, or damage to reputation arising from our services or any failure to provide services.
Nothing in these terms excludes any rights you may have under the Australian Consumer Law.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have services remedied if they fail to be of acceptable quality.
You may use our website for lawful purposes only. You must not:
We reserve the right to restrict access to our website at any time without notice.
Your personal information is collected and handled in accordance with our Privacy Policy, which forms part of these Terms of Service.
We may update these Terms of Service from time to time. The current version will always be available on our website. Continued use of our services or website after changes are posted constitutes acceptance of the updated terms. Bookings already confirmed will be governed by the terms in place at the time of confirmation.
These Terms of Service are governed by the laws of Victoria, Australia. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Victoria.